3CX Phone System includes enterprise level features as standard. Set-up auto attendants/digital receptionists and automatically direct calls. Queue calls and distribute to agents as they become available. Page groups of users to broadcast a message or call a single user via intercom. 3CX also integrates a complete voice mail system.

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| System overview |
| Web-based console | Using VOIP gateways |
| Add a VOIP provider | Manage extensions | Line management |
| Softphone | User portal | Outlook & CRM integration | Unified communications |
| Integrated fax server | Connect branch offices |
| Phone provisioning | Call conferencing |