Call Pickup

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Call Pickup:

 

This service enables user to pickup ringing calls of the same call group.

 

Example: Dial '*8' to pickup a call from the same call group, or '*88 + $EXTENSION' to pickup calls from different call groups

Field Type: Option buttons

 

 

 

 

Example:

 

Extension A:

Call Group = 1

Pickup Group = 3,4

 

Extension B:

Call Group = 2

Pickup Group = 1

 

 

•If A is ringing, B can pickup the ringing call by dialing '*8'.
•If B is ringing, A cannot pickup the ringing call because B's call group = 2, and A can pickup only call groups 3,4

 

 

NOTE: Grouping works only within a technology(SIP to SIP or IAX to IAX).