Add/Edit PIN

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To manually add IVR PIN code, click the 'Add PIN' button on top. The following options will be displayed.

 

 

ivr.pin.add

 

 

 

PIN:

 

Unique IVR PIN number. This PIN number is provided once requested by IVR. Correctly supplied PIN will make PBXware dial the 'Destination' number.

 

Example: John dials local IVR (1003) and is asked to provide a PIN. He enters PIN (55555) and PBXware dials the number provided under 'Destination' field.

Field Type: [0-9]

 

 

 

Description:

 

Short description of IVR PIN. This description is used for describing the Destination number for example

 

Example: 'John's cell phone', or '21255510205'

Field Type: [a-z] [0-9]

 

 

 

Expiry date:

 

All PIN codes can be valid until certain date. You are strongly encouraged to set the expiry date by clicking on the 'Calendar' icon, next to the field and selecting a desired date. Date can be provided manually in following form 'dd-mm-yyyy'. Accessing PIN after the Expiry date will be impossible.

 

Example: If this field is set to expire on 31-01-2007. All IVR calls made with this PIN by this date will be passed through the Destination number. Calls after expire date will not be made.

Field Type: [0-9]

 

 

 

Destination:

 

Ten digit destination number dialed once the IVR PIN is provided

 

Example: Provide a 10 digit number here e.g. 1555102057. Once the IVR PIN is provided, a call will be made to it

Field Type: [0-9]