Call Forwarding

These options forward all incoming calls based on custom set of rules. For example, calls can be forwarded to other extensions (local/proper/remote) or voicemail boxes unconditionally or depending on whether extension is busy, nobody answers or when line is unavailable.

To unconditionally forward all calls to extension 1000, from your extension dial '*71+1000'. To disable unconditional call forwarding dial '*72'.

NOTE:

Some UADs/Phones (Linksys SPA-941) use *72 for additional UAD/Phone features.

Access code for 'Unconditional Call Forwarding' can be customized through 'Settings: Access Codes'.

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Play Call Forwarding Message:

Notify users their call is being forwarded

Example: If call is forwarded to proper/mobile numbers for example, callers should be notified about it. With this option enabled, caller would hear 'Please wait, your call is being forwarded. You're not being charged for the forwarding part of the call' message

Field Type: Option buttons

Unconditional:

Forward all incoming calls

Example: With this option enabled, all incoming calls are redirected to number/voice box set in the field bellow e.g. 1000

Field Type: Option buttons

Busy:

Forward incoming calls if extension is busy

Example: With this option enabled, all callers trying to reach this extension when the same is busy will be forwarded to number/voice box set in the field bellow e.g. 1000

Field Type: Option buttons

No Answer:

Forward incoming calls if nobody answers

Example: With this option enabled, if nobody answers the incoming call the same is forwarded to number/voice box set in the field bellow e.g. 1000

Field Type: Option buttons

Line Unavailable:

Forward incoming calls if line is unavailable

Example: With this option enabled and if this extension is unavailable (not registered with the PBXware) all calls will be forwarded to number/voice box set in the field bellow e.g. 1000

Field Type: Option buttons