Lines (Directory Numbers)

•  Up to 2 lines with up to 2 calls per line

Display

• 102 x 33 pixel-graphical LCD

Feature Keys

• 3 context-sensitive "soft" keys
• 2 line keys with bi-color (red/green) LED
• 2 feature keys ("Menu" and "Dial")
• 4-way navigation key cluster with center "Select" key
• 2 volume control keys
• Dedicated hold key
• Dedicated headset key
• Dedicated hands-free speakerphone key
• Dedicated microphone mute key
• Headset Compatibility
• Dedicated 2.5-mm headset port compatible with most monaural mobile phone headsets

Hearing Aid Compatibility

• Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter equipment

Audio Features

• Full-duplex hands-free speakerphone with Polycom
• Acoustic Clarity Technology: Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 300Hz - 3300Hz for handset, headset and hands-free speakerphone modes
• Codecs: G.711 µ/A and G.729A (Annex B)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation / DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression

Call Handling Features

• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment / call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function

Other Features

• Interoperability with Microsoft LCS 2005 for telephony and presence: Compatibility with Microsoft Office Communicator and Windows Messenger 5.1 Clients
• Enabled for Polycom Productivity Suite
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed and received)
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Danish, Dutch, English (Canada/US/UK), French, German, Italian, Norwegian, Russian, Spanish, Swedish

Protocol Support

• IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning

• Single 10/100 Mbps Ethernet port
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3
• TOS, and DSCP
• Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signalling
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics reporting

Security

• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in, auto-sensing IEEE 802.3af Power over Ethernet (Class 1)
• External universal input AC adapter (optional;24V DC @ 500mA)

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class
• VCCI Class B
• EN55024 Class B
• EN61000-3-2; EN61000-3-3; EN-61000-6-1
• ROHS compliant
• Anatel
• GOST
• C-tick
• CCC

Safety

• CE Mark
• EN 60950-1
• IEC 60950-1
• NRTL
• CAB/CSA-C22.2 No. 60950-1-03
• AS/NZS 60950-1

Operating Conditions

• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%, non-condensing

Storage Temperature

• -40 to +70°C (-40 to +160°F)

Polycom SoundPoint IP 321 VoIP Phone Comes With:

• Polycom SoundPoint IP 321 VoIP Phone console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Quick Start Guide
• Product registration card

Size

• 6.7 in x 5.7 in x 6.9 in x 1.4 in
• (17 cm x 14.5 cm x 17.5 cm x 3.5 cm)

Weight

• Phone weight: 1.37 lb (0.625 kg)

Connections Illustration