User interface features

• Gesture-based, multitouch-capable, capacitive touch-screen
• 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3 aspect ratio
• Screensaver and digital picture frame mode
• On-screen virtual keyboard
• Voicemail and videomail support1
• Dual USB ports (2.0 compliant) for media and storage applications
• WebKit-based browser
• Adjustable base height
• Unicode UTF-8 character support.
  Multilingual user interface including
  Chinese, Danish, Dutch, English (Canada/
  US/UK), French, German, Italian,
  Japanese, Korean, Norwegian, Polish,
  Portuguese, Russian, Slovenian, Spanish
  and Swedish

Audio features

• Polycom® HD Voice™ technology delivers life-like voice quality for each audio patch handset, the hands-free speakerphone and the optional headset
• Polycom® Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression
  -- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response: 100 Hz–20 kHz for handset, optional headset and hands-free speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and handset compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA
• 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• Supports compatible USB headsets

Call handling features1

• 12 lines (registrations)
• Up to 24 simultaneous calls
• Shared call/bridged line appearance
• Flexible line appearance (1 or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan

Open application platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• Bundled with Polycom Productivity Suite:
  -- Corporate directory access using LDAP
  -- Local voice call recording on USB flash drive
  -- Visual conference management

Network and Provisioning

• Network (LAN) cable - CAT-5E
• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
  -- 10/100/1000Base-TX across LAN and PC ports
  -- Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
  -- Conforms to IEEE802.3-2002 (Clause 28) for link
• Partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP)
• DHCP network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported1
• QoS support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery
  -- Network address translation support for static configuration and “Keep-Alive”
• RTCP and RTP support
• Event logging
• Syslog
• Local configurable digit map/dial plan
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV

Security

• 802.1X authentication and EAPOL
• Media encryption via SRTP
• Transport layer security
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC
• UAE TRA
• Russia CU
• Brazil ANATEL
• Australia RCM
• South Africa ICASA
• China CCC
• Saudi Arabia CITC

Safety

• UL 60950-1
• CE Mark
• CAN/CSA-C22.2 No. 60950-1-03
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1

Operating conditions

• Temperature: +32 to 104°F (0 to 40°C)
• Relative humidity: 5% to 95%, noncondensing

Storage temperature

• -40 to +160°F (-40 to +70°C)

Polycom® VVX® 500 Series comes with

• Polycom VVX 500 Series console
• Handset with handset cord
• Network (LAN) cable - CAT-5E
• Quick start guide

Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Weight

• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions/weight

• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
• 3.1 lbs (1.4 kg)