The Appointment Reminder module automates appointment confirmations, cancellations, and reschedules by calling specified numbers at specified times and allowing recipients to confirm, cancel, or reschedule appointments. It gives the flexibility to control all details of the calls and can be used with a CSV list of numbers or manually added numbers and names.

The Caller ID Management module in FreePBX allows you to modify the Caller ID that is sent out on the fly by dialing a feature code. You also have the option to make the changes permanent for all future calls on your extension by specifying the Persistent field.

The Class of Service Administration module allows you to set granular access and permission controls for specific calling features of your PBX, such as Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging. This module can also restrict extensions from dialing certain destinations.

The Call Recording Report module in FreePBX makes it easy to manage and archive recorded calls for customer satisfaction, employee evaluation and training, security, and legal compliance purposes. With this module, you can view, sort, listen, archive, and download all recorded calls on your system without having to manually search the system call detail records. Additionally, it helps in managing storage space issues caused by archiving call recordings.

The Pin Set Pro module offers advanced functionality for managing security pin codes, giving system administrators the ability to assign pin codes directly to extensions, and control which outbound routes can be dialed without a pin code. Additionally, this module includes a new report that allows for the export of call detail reports and billable hours summaries, with the ability to filter by date, duration, pin code, source and destination DID's. This feature is useful for larger companies looking to bill the cost of calls to internal cost centers, or small businesses looking to recoup the cost of client calls and billable time, making it easy to generate detailed call reports and billable summaries that can be exported to a spreadsheet application.

The Web Callback module allows you to easily add a call-me feature to your website. Visitors simply enter their phone number, and they will be connected to you or a specific destination. You can specify a caller ID that will be displayed when the call is made, and set up dial matches to control which numbers users are allowed to call. Once you have set up your destination, you will be provided with HTML code to add to your website.