Neat and well designed, with a clear bright display and an easy to use web setup facility. The only tiny thing that could improve it would be a card in the packaging identifying the default login password for the setup of the phone, how to access the built in browser based setup system and where to download the manual from (all that info would fit on an index card with room to spare), but I'm a techie so these things pose no problems for me - a brief Google search sorted that out and the phone is working fine on a hosted voip system. Couldn't be happier.