What does VoIP mean to me?
VoIP, or Voice over IP (internet protocol), is the modern evolution of telephony. It moves away from the era of analogue signals being passed over circuits to a system where packets of information are transferred across networks. The principle benefits of VoIP are the easy integration with communication technology and the ability to use the internet to move information (and connect calls).
The Benefits
The Benefits of VoIP are considerable..
- Low call costs
- Choose your location: a VoIP system can be set up wherever there is good connectivity
- Extremely versatile & flexible: create your own system that is ideally suited to your business and the way your customers need to contact you.
- Advanced technology: VoIP represents the cutting edge of telecoms and provides features not previously available on traditional telephone exchanges.
- IP telephones can be connected to your VoIP network anywhere over the internet. (Extension 200 could connect to a desk in London whilst extension 201 might connect to a desk in Paris.)
- Enhanced voice and high definition sound: VoIP provides a basis to increase the quality of calls.The limiting factor to date has been the legacy PSTN network. By circumventing this and connecting a call end to end in VoIP you can choose to connect calls in a higher quality and better hear things like bass that give a more natural sound.
Voice over IP is often interpreted as cheap or free calls over the internet. In fact, VoIP provides much more than this. In recent years, considerable change has taken place in both the cost and capability of business phone systems through the use of VoIP on internal networks. VoIP has become an overwhelmingly successful technology in this environment, making traditional business PBX systems virtually obsolete.
VoIP phone systems use the internal network or the wider internet to distribute telephone calls around an organisation with far greater flexibility and usually lower cost than traditional systems. Implemented in the controlled environment of a business' internal network, VoIP can offer big cost and functionality advances and improved call quality at the same time.
Free Your Business From Costly, Proprietary Phone Systems
Telecoms companies have, to-date, operated a very closed shop - restricting choice by locking customers in with proprietary systems. VoIP is an open technology, meaning that a wide range of manufacturers and developers work to agreed, openly available standards. This ensures a level playing field, allows a greater number of suppliers to participate in the market and allows users to choose the solution or products that best suits their requirements.
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