Calls are diverted to Voicemail when user is unavailable, has the phone powered off or when a call is transferred to a voicemail by user. The phone alerts user to indicate the receipt of a message.

Once the user is transferred to party's voice box 'Please leave a detail message after the tone. If you would like to speak to the operator, press 0' message will be heard.

User has two options:

1. To leave a voice message that is ended by pressing # key or by hanging up, or

2. To reach an operator by dialing 0

If 0 is dialed 'Press 1 to accept this recording, otherwise please continue to hold' message will be heard.

User has two options:

1. Press 1 to save your message and dial the operator. 'Please hold while i try that extension' message played.

2. Continue to hold to delete your message and dial the operator. 'Message deleted, please hold while i try that extension' message played.

1 Read voicemail messages

2 Change folders

       0 Mailbox options

       1 Record your unavailable message

       2 Record your busy message

       3 Record your name

       4 Record your temporary message (new in Asterisk v1.2)

       5 Change your password

       * Return to the main menu

3 Advanced options (with option to reply; introduced in Asterisk CVS Head April 28, 2004 with 'enhanced voicemail')

       1 Reply

       2 Call back(1)

       3 Envelope

       4 Outgoing call(1)

4 Play previous message

5 Repeat current message

6 Play next message

7 Delete current message

8 Forward message to another mailbox

9 Save message in a folder

* Help; during msg playback: Rewind

# Exit; during msg playback: Skip forward

* * Help

* # Exit

After recording a message (incoming message, busy/unavailable greeting, or name)

1 Accept

2 Review

3 Re-record

0 Reach operator(1) (not available when recording greetings/name)