From:

Extension number the call was made from

Example: If call was made from extension 1001 to extension 1004, '1001' is displayed here.

Field Type: Display

Destination:

Extension number the call was made to

Example: If call was made from extension 1001 to extension 1004, '1004' is displayed here.

Field Type: Display

Date/Time:

Date and Time when the call was made

Example: 04 Oct 2006 10:44:10

Field Type: Display

Duration:

Call duration time in hh:mm:ss format

Example: 00:12:45

Field Type: Display

Billing:

Time billed by the system

Example: 00:12:45

Field Type: Display

Cost:

Total cost of the call calculated through a service plan

Example: 0.71

Field Type: Display

Routes:

Number of system routes

Example: If call goes directly from extension to destination - '1' will be displayed here. If call has entered the IVR and was then redirected to Queue and then Agent answers the call '2' will be displayed here (IVR and Queue were used)

Field Type: Display

Status:

Displays the call status

Example: Depending on whether a call was answered or not, this field value may have the following content:

Field Type: Display

This icon is displayed once a call is recorded and 'Delete' or 'Listen' enhanced service is active

This is a box used with the CDR commands to select a desired call