Status:

Set the DID status on the network.

Example: Rather then deleting the DID you can deactivate it by selecting 'Not Activated' and restore it back with 'Active'

Field Type: Select box

Range:

Some providers offer a range of numbers over a single trunk. Set whether this DID should be used to transfer a range of numbers to some PBXware destination.

Example: John has bought 10 DID numbers from a provider (55510205 - 55510215) and wants all calls coming from these to be transferred to lobby queue. He needs to set this options to 'Yes'. Set 55510205 to (start), 55510215 to (end) fields. Set 'Destination'='Queues' and 'Value'=Queue number(e.g. 1000).

Field Type: Options buttons

DID/Channel (end):

Some providers offer a range of numbers over a single trunk. Set whether this DID should be used to transfer a range of numbers to some PBXware destination.

Example: John has bought 10 DID numbers from a provider (55510205 - 55510215) and wants all calls coming from these to be transferred to lobby queue. He needs to set  'Range'='Yes'. Set 55510205 to (start) and 55510215 to this field. Set 'Destination'='Queues' and 'Value'=Queue number(e.g. 1000).

Field Type: Options buttons

Operation Times:

Set the DID operation time

Example: For more explanation click here

Field Type: Option buttons

Replace Caller ID:

Replaces the caller id with the custom data provided here. This is used when you want all incoming DID calls to have this value displayed as a caller id information.

Along with the custom data, you can use the '%PRODUCT%' variable, which displays the calling party phone number.

NOTE: Please make sure you enter this information as it is written down, otherwise, it will not work properly.

Example: Providing a 'USDID' here, will display 'USDID' on your phone display, for all calls coming through this DID.

Providing 'USDID %PRODUCT%', will display 'USDID 55510205' on your phone display, where 55510205 is calling party phone number.

Field Type: [a-z][0-9] [%CALLERID%]

Queue Priority:

Set Queue priority

Example: If this DID redirects all calls to queue, set '1' here to give all calls over this trunk the highest queue priority

Field Type: [a-z][0-9]

Force Codec:

Force a codec to all calls going over this trunk

Example: Select G.711 ulaw from the list to force all calls going over this DID to this codec

Field Type: [a-z][0-9]

E.164 number (start):

A DID number in E.164 format 'INTERNATIONAL PREFIX + AREA CODE + PHONE NUMBER' ( 1 212 555 9876 ).

If provided here, this number will be used by 'PBXware: Networks' and will be dialed over the Internet rather then PSTN trunk. If 'Range' field is set to 'Yes' provide the DID/Channel (start) number in E.164 format here

Example: If your DID number = 5559876, and you live in NewYork/USA, your E.164 number is 12125559876

Field Type: [0-9]

E.164 number (end):

A DID number in E.164 format 'INTERNATIONAL PREFIX + AREA CODE + PHONE NUMBER' ( 1 212 555 9876 ).

If 'Range' field is set to 'Yes' provide the DID/Channel (end) number in E.164 format here

Example: If your DID number = 5559876, and you live in NewYork/USA, your E.164 number is 12125559876

Field Type: [0-9]

Country:

Select a country this DID number belongs to

Example: If DID number is in USA format (e.g. 1212****) select USA here

Field Type: [a-z][0-9]

State:

State DID number belongs to

Example: If DID number is in USA format (e.g. 1212****), 212 is in New York so type NY here

Field Type: [a-z][0-9]

City:

City DID number belongs to

Example: If DID number is in USA format (e.g. 1212****), 212 is in New York so type New York here

Field Type: [a-z][0-9]

Area Code:

Area code DID number belongs to

Example: If DID number is in USA format (e.g. 1212****), type 212 for that is the area code for New York

Field Type: [0-9]