icon , can be access from 'Self Care Interface' or 'Reports: CDR' PBXware' menu. Recording |
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This group of options is used to record all incoming/outgoing calls made by the extension
NOTE:
- Laws in some countries may require notifying the parties that their call is being recorded.
- Recorded calls, marked with icon , can be access from 'Self Care Interface' or 'Reports: CDR' PBXware' menu.
- Call are recorded in audio format set under 'Settings: Servers: Recordings Format'.
Record Calls:
Enable call recording service
Example: Select 'Yes' to enable the service. All incoming/outgoing calls will be recorded. If using call recording with many extensions, check server disk space from time to time. Please see below for bit rates table Field Type: Options buttons
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Silent:
Set weather call recordings should be announced to parties in conversation
Example: If Silent=No, calling parties will hear 'Recorded' or 'This call is recorded' message before their conversation starts Field Type: Options buttons
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Disk Space Used By Call Recording:
With continuously tone 60 seconds:
With continuously silent tone (without sound) 60 seconds:
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