Ringing:

Select the ringing type played back to calling party before they enter the IVR

Example: Rather then just falling into the IVR, play the ring sound to user or music files located under the MOH class

Field Type: Select box

Music on Hold:

Select the MOH/Music on Hold class, played to users before they enter the IVR

Example: MOH class usually contains one or more sound files. To see these files go to 'System: MOH'

Field Type: Select box