PBXware is the First and most mature Turnkey Open Standards Telephony Platform. Since 2003 PBXware has deployed flexible, reliable and scalable New Generation Communication Systems Worldwide by unifying the most Advanced of Latest Technologies.
PBXware is a highly scalable new generation PBX solution featuring the best of traditional telephony and VoIP technologies.
PBXware supports a wide range of PSTN and VoIP technologies:
- Creation of Enhanced Voicemail
- ACD Queues
- IVR Auto Attendants
- Conference Bridges
- Music on Hold
- Least Cost Routing
- national/global voice networks
- ..and much more.. all deployable as a single unit or redundant network.
A real cost saving solution
PBXware incorporates an easy to use Setup Wizard to assist you to have a functional PBX in minutes. Administration is performed through Web Interface or CLI. Auto updates, system backup, provider templates, call recordings, real time call/agent monitoring are just some of advanced features offered. We also welcome and deliver custom development in a professional and affordable manner.
PBXware helps branch offices communicate easily by VoIP or PSTN dramatically reducing telephone costs. PBXware easily creates conference bridges between local or remote users directly saving significant amounts of time and money. PBXware allows employees remote working achieving better business results.
PBXware is offered in Business, Call Center and Multi Tenant Editions each supporting specific features maximizing performance, reliability and expandability.
Full details as follows..
|
Tenant(s)/Resellers(s) |
One |
One |
Unlimited |
Extension(s) |
up to 512 |
up to 512 |
up to 512 |
PSTN/VoIP Trunks |
Unlimited |
Unlimited |
Unlimited |
IVR Auto Attendants |
Unlimited |
Unlimited |
Unlimited |
Conferencing |
Unlimited |
Unlimited |
Unlimited |
Enhanced ACD Queues |
n/a |
Unlimited |
Unlimited |
Music On Hold |
Yes |
Yes |
Yes |
FAX over IP (FoIP) |
Yes |
Yes |
n/a |
Instant Messaging Server |
Yes |
Yes |
n/a |
Networking and Branch Support |
Yes |
Yes |
n/a |
Least Cost Routing |
Yes |
Yes |
Yes |
DIDs |
Unlimited |
Unlimited |
Unlimited |
Operation Times |
Yes |
Yes |
Yes |
Dial By Name Directory |
Yes |
Yes |
Yes |
Emergency Trunks |
Yes |
Yes |
Yes |
Dynamic IP Support |
Yes |
n/a |
n/a |
Ring Groups |
Yes |
Yes |
Yes |
Call Recording |
Unlimited |
Unlimited |
Unlimited |
Call Monitor/Barge |
Unlimited |
Unlimited |
Unlimited |
|
Queue and Agent Statistics |
n/a |
Unlimited |
n/a |
Real Time Queue - Agents Monitoring |
n/a |
Unlimited |
n/a |
Skills Based Routing |
n/a |
Unlimited |
n/a |
Call Agents |
n/a |
Unlimited |
n/a |
|
CDRs |
Yes |
Yes |
Yes |
Real Time Telephony Billing |
Optional |
Optional |
Optional |
|
Sessions |
Yes |
Yes |
Yes |
Web Browser Administration |
Yes |
Yes |
Yes |
Role Based Administration |
Yes |
Yes |
Yes |
Services Permissions |
Yes |
Yes |
Yes |
MultiSite Administration |
Yes |
Yes |
n/a |
|
Unimited Expandability |
Yes |
Yes |
n/a |
System Setup Wizard |
Yes |
Yes |
n/a |
Phones Auto Configuration/Provisioning |
Yes |
Yes |
Yes |
Trunks Auto Configuration |
Yes |
Yes |
Yes |
System Locality |
Yes |
Yes |
Yes |
Service Providers Templates |
Yes |
Yes |
Yes |
Directory Services |
n/a |
Available |
n/a |
|
Operator Console |
One |
One |
n/a |
outCALL -Outlook Integration |
Optional |
Optional |
n/a |
User Self Care |
Yes |
Yes |
Yes |
|
Follow Me |
Yes |
Yes |
Yes |
Group Hunt |
Yes |
Yes |
Yes |
Call Forwarding |
Yes |
Yes |
Yes |
Do Not Disturb |
Yes |
Yes |
Yes |
Caller ID |
Yes |
Yes |
Yes |
Last Caller |
Yes |
Yes |
Yes |
Call Park |
Yes |
Yes |
Yes |
Instant Recording |
n/a |
Yes |
n/a |
Paging/Intercom |
Yes |
Yes |
n/a |
Remote Access |
Yes |
Yes |
Yes |
|
System Sound Administration |
Yes |
Yes |
Yes |
Services Monitoring |
Yes |
Yes |
Yes |
System Backup |
Yes |
Yes |
Yes |
Powerful Reporting |
Yes |
Yes |
Yes |
Custom Extensions |
Yes |
Yes |
Yes |
|
Enhanced Voicemail |
Unlimited |
Unlimited |
Unlimited |
Operator/Exit Digit |
Yes |
Yes |
Yes |
Unified Messaging |
Yes |
Yes |
Yes |
TimeZones Support |
Yes |
Yes |
Yes |
Voicemail Groups |
Yes |
Yes |
Yes |
|
Scalability |
Unlimited |
Unlimited |
n/a |
|
Firmware Updates |
Yes |
Yes |
Yes |
Customer Support |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
Standard, Enhanced or Emergency |
Comprehensive Documentation |
Yes |
Yes |
Yes |
|
Pricing |
Business |
Call Centre |
Multi Tenant |
|
End User Price |
|
|
|
|